Forgot Password (Step1)

Enter your mobile phone number, we will send out an authorization code (Auth Code) by SMS and E-mail immediately. After receiving the Auth code, please set your account password with this code.
This online service is only for native citizens to use. For foreigner service please refer to FAQ.

Mobile phone number (WiFi account number)

Enter the code shown below (5-digit code)

If you are visually impaired, please contact customer service.